NFL Sunday Ticket - Groundhog Day

I keep reliving the same experience over and over.  I had NFL Sunday Ticket via DirecTV as of Fall 2020.  I called to ensure renewal cancellation in April 2021.  In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've tried to cancel, please reverse charges, and stop charging me for NFL Sunday Ticket.  Each time, after at least 45 minutes on the phone and at least 4 call transfers / re-explanations of the issue, the charges are reversed and I'm assured that the problem won't happen in the future.  Yet here I am being charged for NFL Sunday Ticket again.  I don't know what else to do but plead with you here - please correct this issue @ATTDIRECTVCare.  You also continue to periodically tack on minimum service charges.  The service is provided through my building, and as far as I am aware, it should require $0/month for continued service.  Please advise if you think differently and I'll contact the HOA for clarification.  Thank you in advance for your assistance.