3 Messages
NBA League Pass not Streaming
Hi there - I am unable to stream NBA league pass on any device when selecting DirectTV as the provider. I've tried to resolve with both DirectTV and NBA ap and both unsuccessful. Thinking about just dropping DirectTV, asking for a refund to direct TV and buying through the NBA Ap.
shannon02
ACE - Expert
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20.6K Messages
10 months ago
IIRC there are no refunds after the season starts.
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detuch254
ACE - New Member
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5.2K Messages
10 months ago
What device are you using to stream? Have you tried reinstalling the NBA app and trying again? Are you able to use your directv credentials to log into other apps (or the directv site itself)? Also, try logging in using another device (if possible) to rule out the fact that the issue is correlated to the device itself, and not the NBA app itself or perhaps your login information.
(edited)
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Jryryan
3 Messages
10 months ago
Thank you. I’ve tried deleting and replacing ap. Tried on multiple devices (iPhone, iPad, MacBook), tried DIRECTV. Com and no success. I’ve told DirectTV and NBA.com that I’m getting an error each time on Mac devices. “Playback error. Bad request. Insufficient Metadata.” They’ve done nothing. Such a poor customer experience. I’m ready to drop DirectTV altogether. Anyone dealt with this? Thank you.
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jmart2324
13 Messages
10 months ago
The NBA app is terrible. I had YTTV with an NBA league pass earlier this month before switching to DirecTV satellite and I had the same issues. It doesn't let you log in and constant errors. This is an NBA app problem not so much a Directv one. I also had these problems last year.
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