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1 Message

Tuesday, January 23rd, 2024 7:54 PM

My old usage data

I am trying to get a date that my family's satelite system stopped being used. We mistakenly took our system down thinking our account had been terminated. Unfortunately we were on autopay and we did not discover the mistake until much later. If we could get the date when the system went out of use then it would help with our open billing question. Given the amount of data that DTV collects I assume that there is a way to figure this out. Any ideas?

ACE - Sage

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46.1K Messages

10 months ago

Unless you actually canceled your account with DirecTV they have no way to know if the equipment is being used or not. 

ACE - Expert

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20.6K Messages

10 months ago

While all TV providers collect anonymous viewing data there is no way to know which is yours.


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