My bill is wrong

We didn’t perform any actions, we are customers just like you on a public forum. First, get a look at what that $69.99 charge actually is and when it may have been put into action. ‘Partial Credit/Fees’ section of your bill will state this.

Then, go here to dispute your bill: https://billing.directv.com

To Learn more about the charge call DIRECTV (number in my greeting below) and say ‘billing’ to the robot.

A bill increasing that much and no changes were made probably means your new customer discount ended. My bet is the bill isn’t wrong at all. That initial price is only good for 12 months, not the entire 24 months you are obligated for.

I have no idea why you added $69.99 to my most recent monthly bill

@Juniper @detuch254 That doesn’t necessarily mean there was a $69.99 line item on the bill. That could also be interpreted as the bill increased $69.99, which is why I posted what I did. Anyone wish to place odds on whether there is actually a $69.99 charge versus a $69.99 increase in the bill? 

$69.99 increase now that I think about what you mentioned..