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4 Messages

Wednesday, October 18th, 2023 7:55 PM

Monthly bill increase 194%

My monthly bill has increased by 194% for no reason.

I had paid my bill on 14 September.

One (1) of my two (2) TVs has been made inactive.  Now, my second (2nd) TV has been made inactive.

ACE - Expert

 • 

20.6K Messages

1 year ago

Unless you have deactivated the receivers you still pay for them regardless if they are in use or not, DTV has no way to know.  DTV only raises the basic cost at the beginning of the year so any increase is PPV or a discount dropping off so you need to check your bills or contact DTV.  This is a customer to customer forum with no access to any accounts.

4 Messages

1 year ago

My payment was sent and deducted from my Bank Account and DirecTV lost my payment, made my TV receiver unavailable and is charging me to pay twice for September.

ACE - Expert

 • 

20.6K Messages

1 year ago

DTV doesn't suspend service for missing 1 payment.  You need to contact DTV.


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