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New Member

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2 Messages

Thursday, May 4th, 2023 12:40 PM

mlb extra innings

i recently switched from directv to youtubetv. i had paid for mlb extra innings in full for this year. now that i no longer have directv what happens to my mlb extra innings subscription?

Accepted Solution

ACE - Professor

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2.3K Messages

2 years ago

Sports subscriptions are non refundable and non transferable,  therefore you will not be refunded at all for the unused subscription, your access to mlb ei is now null and void. 

(edited)

ACE - New Member

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5.2K Messages

2 years ago

You should be credited for the months that it wasn’t used I believe.

New Member

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2 Messages

2 years ago

Please allow me to clarify: I did not/do wish to cancel MLB Extra Innings, just canceled Directv. I paid for the full season of MLB Extra Innings and just want access to the season I paid for, whether it be by app or youtubetv.

ACE - New Member

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5.2K Messages

2 years ago

Sorry, that’s not possible. Your purchase is linked to DIRECTV and DIRECTV ONLY, you cannot transfer it to another service. Once you cancel DIRECTV, you are credited for the months that of MLB EI didn’t receive. Use that credited money to possibly purchase it on the other service (no biggie). 

(edited)

Community Support

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254.4K Messages

2 years ago

Hello there, we're sorry to hear you left us as a customer. We'd love to bring you back. Let's take a close look at your MLB Extra Inning subscription. I'll send you a direct message. Jairo, DIRECTV Community Specialist

ACE - Professor

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2.3K Messages

2 years ago

@detuch254 that's not correct,  it's non refundable so there won't be any credits for the unused months 


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