New Member
•
2 Messages
Manage my package
I have tried on the directv.com site, the directv.com app and on all my devices to maker changes to Manage my Package but it does not work for me.
Is there anyway to do this without calling in all the time. This is crazy.
detuch254
ACE - New Member
•
5.2K Messages
2 years ago
Unfortunately, sometimes DIRECTV requires you call in to upgrade the package. There is a chat feature available once you sign into your account but often those agents are uneducated and mislead the customer. Additionally, they perform the wrong steps and end up messing with accounts. The best way to resolve this issue is by calling DIRECTV (number in my greeting below).
0
0