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New Member

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1 Message

Thursday, March 2nd, 2023 7:31 PM

Lower My Bill From $150 With a Loyalty Discount

I have been with DirecTV since it was PrimeStar - in the 1990's.  My bill as of February has risen to $150.  Is there not a Loyalty Discount available?

ACE - Expert

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20.6K Messages

2 years ago

A few years ago AT&T's CEO stated there will be no more discounts for existing customers, since then AT&T sold off 30% of DTV and the new partner is running the day to day operations.  You can try calling DTV at 1-800-531-5000 to see if there are any but there may not be any.

ACE - New Member

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1.5K Messages

2 years ago

This is a customer-to-customer forum and we cannot help you with any discounts here as we are not customer service.  As for Loyalty discounts when AT&T took over Directv they announced that they were going to be doing away with loyalty discounts as they would be losing out.  If you are looking for a cheaper option check out the package you currently have and see if there are any lower packages that would work better for your budget.  If that does not help you, then you could always check into Directv Stream as long as you can access the internet as you would not have all the receiver fees/DVR fees, etc... that you would have with the Satellite service making it considerably cheaper.  

New Member

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1 Message

1 year ago

Yes, I've used the customer loyalty number (I found two online) and they used to give a $10/mo. Customer loyalty discount, plus three months free of a movie channel (whichever one is currently offered). Beware, they'll tell you you don't need to cancel, but I've had it go both ways. I used to sell Primestar, back in the day, as well as work for AT&T business phones. Wish I still had those "secret numbers" that put you straight into them, no waiting, and no "I'll have to speak to my supervisor. " Those were the days!


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