Please help My mom just moved into an assisted living facility they provide Direct TV. She is 97 and needs assistance with the channel lineup and how the remote buttons work
You need to get into contact with the directv for business dealer that is in charge of the assisted living facility. Residential directv support cannot assist with the facility, only commercial DIRECTV support. Try contacting someone at your mother’s facility to ask about the directv dealer. If no response, you can call actual directv business support at 800-388-2505.
grush98
New Member
5 years ago
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shannon02
ACE - Expert
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20.6K Messages
5 years ago
Right, as all the CSRs are on the phone so there are none to chat. Same as billing hours don't remember when they open but they close at midnight ET.
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dedehedrick
1 Message
6 months ago
Please help My mom just moved into an assisted living facility they provide Direct TV. She is 97 and needs assistance with the channel lineup and how the remote buttons work
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detuch254
ACE - New Member
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5.2K Messages
6 months ago
@dedehedrick
You need to get into contact with the directv for business dealer that is in charge of the assisted living facility. Residential directv support cannot assist with the facility, only commercial DIRECTV support. Try contacting someone at your mother’s facility to ask about the directv dealer. If no response, you can call actual directv business support at 800-388-2505.
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