Tutor
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22 Messages
Lions gate programs
I am a satellite customer and want to watch the added Lions gate programs but can't find them on the streaming app. Can anyone give me details on how to watch the programming?
Tutor
•
22 Messages
I am a satellite customer and want to watch the added Lions gate programs but can't find them on the streaming app. Can anyone give me details on how to watch the programming?
DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Hi, @bceltman. We're sorry you're unable to watch the new Lionsgate channels. These channels are available to all DIRECTV streaming services, including the DIRECTV App. We'll meet in DM to help you troubleshoot your issue. Chandria, DIRECTV Community Specialist
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bceltman
Tutor
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22 Messages
5 months ago
How do I do that?
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shannon02
ACE - Expert
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20.6K Messages
5 months ago
When DTV help sends a PM/DM a box appears at the top of this page when you are logged in, or you can go to one of their social media websites to PM them.
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shannon02
ACE - Expert
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20.6K Messages
5 months ago
@DIRECTVhelp Only streaming service customers? OP is a sat customer.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Satellite customers can view Lionsgate programming on the App, if subscribed to Entertainment or above. If on an expired package, programming may not be available. If interested, package changes can be made using your online account.
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shannon02
ACE - Expert
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20.6K Messages
5 months ago
I assume that only customers with the HR44/54 Genies or the HS17 Genie2 can use the app.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Thanks for the input, @shannon02. Lionsgate channels are available to all DIRECTV customers with an eligible programming package using the DIRECTV App, regardless of the equipment they have.
- Kesiah, DIRECTV Community Specialist
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