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Thursday, July 29th, 2021 8:20 PM

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Leaving Direct TV after 10 years of service

Can't afford $184 per month when it was $124.  Dish is $120 for more service and better equipment.

They say i am a loyal customer but can't keep me at that price I was paying.

I have Dish and Xfinity in my area.....

ACE - Expert

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20.6K Messages

3 years ago

And then how much after the into offer?

Tutor

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4 Messages

3 years ago

Right now they have the two year deal. I am also going to change to Dish. I have been an ATT customer since before they were ATT, 1999, to be exact. And started DTV then as well, but switched in 2016 to Dish, then back to DTV in 2018. Going to switch to Dish again, 2 year price guarantee. $119.00 a month for the same channels I have now.

ATT doesn't care about their current customers. Just new ones, and I will add I already pay them $230 a month for my wireless service.

Tutor

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4 Messages

3 years ago

I realize that, I will need to call. But the prices constantly goes up and now with the new streaming services a lot of shows we watched are now inconveniently only on the streaming channels. How is that fair? It's like HBO, used to get a new movie every Saturday at 8. Now some weeks it's something 10 years old. 

And they never loose money, they just increase your price when a network increases their price. I would not complain about 5 or 10 or even 20 bucks, but doubling my cost. Yeah I am complaining. 

ACE - Expert

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20.6K Messages

3 years ago

DTV only raises the base price at the beginning of the year with emails stating what it will be going out in Oct.,Nov. so any increase in the bill is discounts ending or PPV.   No TV provider has any control over what a channel does with their programing.  Give it a few years and those streaming services will be charging the same prices as the TV providers.

(edited)

Mentor

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32 Messages

3 years ago

I'm about to switch to Dish to....after being with DirecTV since 1994.  When AT&T bought out DirecTV it has been going downhill when it comes to customer service.  I feel AT&T want's to simply drive off customers and shut the whole DirecTV system down so AT&T customers will have to get AT&T cable TV.   I have an RV and used to be able to get local stations over the satellite receiver but AT&T shut down that system.  Now I have NO capability to get local stations as I travel over my DirecTV receiver/recorder.  

ACE - Expert

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20.6K Messages

3 years ago

It was the FCC that allowed the act that allowed TV providers the use of the DSN channels to expire, DTV/AT&T had nothing to do with it.

(edited)

Mentor

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32 Messages

3 years ago

Shannon02 & Juniper,

When DNS went away I contacted my Congressman and both Senators.  What you say about lobbing is correct.  What you left out was AT&T was one of the biggest "shakers and movers" on K Street (lobbying cesspool in DC) that pushed for it.

Not a matter of "jumping ship over false information".  Has to do with many instances of DirecTV service going downhill when AT&T took over.   Dish has what was DNS.   (actually back when it was started it was LDS)

Technologically speaking DirecTV before AT&T, and after has done a decent job, but on the "customer care" side AT&T has taken it to a new low.

Mentor

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32 Messages

3 years ago

Juniper,

Spoke to a tech support guy yesterday and he pretty much echoed the "too many AT&T" but said that AT&T is starting to figure that out too and they were trying to "separate" DirecTV tech support so customers can have a one call stop to get a technician as opposed to getting someone in billing.

1 Message

1 year ago

I left Directv after being a loyal customer for 30 years. I loved the programming but the price was getting out of hand, I am a retiree on a fixed income and I was doing well until Joe Biden was elected to office, Bidenomics is breaking me, I might get forced out of my home unless things change drastically in this country. No more words. 


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