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A

New Member

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3 Messages

Monday, January 9th, 2023 9:53 AM

Is the DirecTV app synced to main account?

I cannot log into the DirecTV app using the same account info that I use when I log into my account on my laptop.  It says that I am using the wrong password.  So, I went online to my account and reset my password and it is still saying that I am not using the right password.

I cannot get through to customer service.  The online chat button just blinks for a second and nothing happens - no chat window opens, no place to send a message.  When I call the 855-977-3851 all I get is an automated voice that says, "to continue, press 8."  I press 8 and a few seconds later it tells me to press 8, again and again.

How can I watch DirecTV on my Android device?  

How do I reach customer service?

ACE - Expert

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20.6K Messages

2 years ago

1-800-531-5000.

ACE - New Member

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5.2K Messages

2 years ago

Call DIRECTV (true number in my greeting below and provided before by shannon02) and say ‘sign-in help’ to the robot. You’ll be sent to the sign-in help department where an agent can assist. As this is a public forum of other customers, we can’t assist with account related log in issues.


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