Installation appointment!?? .. (Edited per community guidelines)

​The (Edited per community guidelines) lady initially told me that my installation appointment is on March 22nd and I replied great see u sooner then later and hung up. The day before yesterday I chatted with someone who actually said the 9th month is my installation appointment!! I was shocked because it's March.. so what the (Edited per community guidelines) is going on? Is this some kind of scam??? Is it all about getting as many as u can to sign up for commission and (Edited per community guidelines) off the rest of the essential parts of the process lo l or breach contract and pay $480.00 TF. They gave me numbers after I brought this to their attention and one number didn't work and they've been giving the run around ever since!! ​