New Member
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1 Message
I get an error code when logging in.
I tried using my password but it's not accepted. I tried changing my password but I don't get an email to reset. You have already drafted my account but I need my account number please.
New Member
•
1 Message
I tried using my password but it's not accepted. I tried changing my password but I don't get an email to reset. You have already drafted my account but I need my account number please.
DIRECTVhelp
Community Support
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255.2K Messages
26 days ago
Hey @seerhon25_301. Could you share the error code/message when logging in?
You can also visit Log in at directv.com to Manage Your Account | DIRECTV Support to view your DIRECTV account online. Rhyan, DIRECTV Community Team
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joantuttle54
New Member
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3 Messages
20 days ago
I get this error code when trying to log in. HELP this has been going on for at least 2 weeks
An error occurred while processing your request.
Reference #219.2951db17.1746460275.65ec34e2
https://errors.edgesuite.net/219.2951db17.1746460275.65ec34e2
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litzdog911
ACE - Sage
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46.5K Messages
20 days ago
More info please, @joantuttle54
Where are you getting that message? What device(s)?
What troubleshooting have you tried so far?
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joantuttle54
New Member
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3 Messages
20 days ago
I am trying to log in is on my desktop using edge. I have tried clearing the cookies and cache. I get the message when I click on the link to login on the internet search.
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litzdog911
ACE - Sage
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46.5K Messages
20 days ago
Try clearing your web cache and/or use a different web browser.
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bcbsncjlj
ACE - Expert
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6.4K Messages
20 days ago
Are you using a VPN? I receive the same error when I have my VPN connected. Even some extensions or blockers can cause the error. Also try using a private or incognito session to see if the results are positive.
(edited)
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joantuttle54
New Member
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3 Messages
20 days ago
I can get it to work on a laptop but not on my PC
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bcbsncjlj
ACE - Expert
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6.4K Messages
20 days ago
Laptop or PC - basically the same. You did not answer my question above. Any extensions, blockers, VPN, etc? Did you try incognito or private window?
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