2 Messages
I cannot view Satellite account - Keeps logging me out
Every time I log into DirecTV to view my bill, the landing page is a stream account. When I choose my satellite account, I automatically get logged off. Why is this happening?
2 Messages
Every time I log into DirecTV to view my bill, the landing page is a stream account. When I choose my satellite account, I automatically get logged off. Why is this happening?
DIRECTVhelp
Community Support
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255K Messages
2 months ago
Hi, @jzgombic78. Our apologies for the online account issues. What device and browser are you using? Have you tried accessing it on other devices? Kesiah, DIRECTV Community Specialist
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jzgombic78
2 Messages
2 months ago
I have used every browser (Edge, Chrome, Firefox) and device (PC, tablet, phone) I have, even a brand new machine. The same thing keeps happening.
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DIRECTVhelp
Community Support
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255K Messages
2 months ago
We appreciate the information. We have a specialist available to help with your concerns. A DM has been sent to your inbox. Kesiah, DIRECTV Community Specialist
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psstack
3 Messages
1 month ago
I am having the exact same issue, and have been for days. I cannot view my account details. I do not use streaming. Only satellite. I’ve spent loads of time in chat and on the phone to get help and to no avail. Got an email today saying I had signed up for equipment protection which I did not. About ready to axe this service.
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