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New Member

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4 Messages

Friday, January 20th, 2023 10:17 AM

Closed

How to private message or chat?

I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link.  Bottom line - how do we contact DTV for technical support?  

ACE - Expert

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2K Messages

2 years ago

You can not initiate a private message. You can only reply to a private message if the community specialist sends one to you. The chat icon will only work if you have been sent a private message.


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