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C

New Member

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3 Messages

Saturday, April 29th, 2023 8:53 PM

Haven’t received Rewards Card for signing up

I switched from Spectrum to AT&T and DirecTV, when I signed up there were some promo gift card I was eligible for and that was a $200 rewards gift card for switching. I have a screenshot that this was a part of my order. It’s been 6 weeks and I haven’t received any email or anything in the mail in regards to this. I looked in my emails and can’t find anything about this promo however it was added to my order. I’m sure I have to contact someone. I’m wondering if this has happened to anyone else? This was a promo they were running during March Madness. 

ACE - Expert

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6.2K Messages

2 years ago

Check your status at the Rewards Center located here

New Member

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3 Messages

2 years ago

@bcbsncjlj I have done that, and shows user cannot be found. I located my email from the order status and it shows on the bottom that I should hear something within 30 days, and it’s been past that point. 

ACE - Expert

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6.2K Messages

2 years ago

You will just have to contact them directly at this point.

ACE - Expert

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6.2K Messages

2 years ago

As I previously mentioned above, check your status at the Rewards Center. This is just a public forum. No one can resolve your issue here.


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