1 Message
Getting a $200 card for signing up to DIRECTV
Signed up in May 2023. Never got an email or anything about the redemption of the card called once told me to wait so I waited and called now told me I was out of date that there was nothing they could do for me the reward center sent me back to the main customer service one big circle. With no results what a headache
Accepted Solution
detuch254
ACE - New Member
•
5.2K Messages
1 year ago
In the original sales order that DIRECTV sent to you when you signed up, is there any mention of redeeming a reward card? If not, the reward card was not applied to your order and therefore you are unfortunately unable to receive any credit for the sign up. You may be able to file a BBB complaint in hopes of receiving it, though, as this may catch the attention of DIRECTV and cause them to give you the reward card originally promised to you.
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