New Member
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3 Messages
Genie mini
Just switched to a Genie with one Genie mini. The Genie works fine. The mini will blank out and say "waiting for receiver signal" for a few seconds up to a minute. Will then come back on. It is very random. I have a wired mini NOT wireless.
detuch254
ACE - New Member
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5.2K Messages
2 years ago
This could be an issue with the coaxial cable coming to the Genie Mini, a bad splitter, or bad box. First try pressing the red button reset on the Genie AND GENIE MINI (side by the access card or front where it says ‘push’.) Also, what are the receiver models? Are these your only 2 boxes?
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ponponma
New Member
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3 Messages
2 years ago
Directtv sent me a bew genie mini but that didn't make any difference. The cable was fine before the tech replaced my receivers from outdated to the genie. If it is the cable would I have to replace the cable or would directv do that for free with the protection plan.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
DIRECTV sends someone out free of charge if you have the Protection Plan. Moreover, replacement equipment is free as well.
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ponponma
New Member
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3 Messages
2 years ago
The model # for the genie is HR54 200 and the model # for the mini is C61-700C-R. I only have the 2 boxes. All the cables are the same as what I was using before the switch.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Thanks for the receiver info. Since you have the Protection Plan, receiver/client replacements are free of charge, and so are technician visits. You should call in to have a tech come out and diagnose your satellite setup.
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