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T

New Member

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1 Message

Thursday, May 8th, 2025 7:07 PM

fraud

A tech opened account at my address when I was not home. So no box was activated yet the bill is in collections. I mailed police report and identity theft form to DIRECTV Fraud Strategy and Operations. 

ACE - Expert

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21.2K Messages

17 days ago

This is a customer to customer forum with no access to any accounts.

ACE - Expert

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23.1K Messages

16 days ago

Ok so you submitted a dispute. Is there a question?

This is a public customer to customer forum, so we cannot check on your dispute for you. However, make sure you did use the official process. www.directv.com/notmyaccount 

You say opened at your home when you weren't there. Do you mean tech installed, someone else at home signed off on the work order (so they let them in to do the work and everything), and you found out about it when you got home?


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