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10 Messages

Monday, August 28th, 2023 4:15 PM

Follow Up Resolution with the Payment Transfer!

I need to know what’s going on with the payment transfer. Says I needed to wait for 5 days till my payment will be transferred to the right account.

Dauphine Stiles 

Accepted Solution

ACE - Sage

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46.1K Messages

1 year ago

Might be time to file a BBB complaint. Good luck. 

ACE - New Member

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5.2K Messages

1 year ago

This is a public forum of other customers so we wouldn't be able to convey this info over to you. You can try to contact directvhelp as they are the only actual support on here but I suggest you call in and ask (number in my greeting below)

10 Messages

1 year ago

Please update about the payment transfer 

Note: This comment was created from a merged conversation originally titled Please update

ACE - Sage

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46.1K Messages

Nobody here can do that. You must call. See phone number below. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.1K Messages

And you should keep your responses in your original posting rather than starting a new post.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Community Support

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254.4K Messages

Dauphine, we appreciate your patience on this matter. We will continue assisting you with this missing payment via PM Juan, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

10 Messages

1 year ago

My account has been cancelled. It’s invalid every time I log in to the account, therefore, I’ll open a message here if no one can be able to help me resolve the issue. There is no way I could see their response unless they message me or open a new message or letter. I am tired dealing with Direct TV that there is no follow up resolution. 

10 Messages

1 year ago

Thank You

10 Messages

1 year ago

Still keep waiting for their response.

ACE - Sage

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46.1K Messages

1 year ago

You likely won't get any response here. This is not an official DirecTV Support Forum. Time to file a BBB complaint. That often generates some action. 

10 Messages

1 year ago

Yes I will definitely file a complaint. 


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