FALSE PROMISES AND POOR SERVICE

I switched to DirecTV in September 2023, at this time I was offered a $200 gift card (cause who doesn't like free money). Ha - that was a joke. I never received an email notification nor gift card, even after calling 3 times. At work they call me the "Receipts Lady" because I document EVERYTHING. Needless to say I have documentation for each time I've called. Every time I've spoken to someone I get a different time limit on when I can expect this "reward" and it's increased in the amount. That's easy to do since you're never going to receive anything from them except false promises and poor service. I can't wait until this contract is up. This is one of the worst decisions I've ever made, along with the first marriage. CAN'T WAIT UNTIL I CAN BLOW THIS JOINT!!!!!!!!!