4 Messages
ESPN app for Firestick can't login
I go to ESPN APP on my firestick. When it asks for provider I enter Directtv. Then I'm redirected to login page but it freezes, I cannot enter login info, and I'm bypassed to an error code 0033 that says I'm not authorized. Is it because I cannot login to ESPN app on more than one firestick? I have one tv with a firestick and ESPN app works fine.
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Hey there! Let's try to uninstall and reinstall the ESPN app and then sign back in to ESPN app. If you still get the same error code, please reach out to us. We'll be glad to assist. -Shania, DIRECTV Community Specialist
0
0
Bjfry849
4 Messages
6 months ago
I tried uninstalling ESPN app and reinstalling. I've uninstalled and reinstalled the Firestick. I've reset the Firestick. I called Amazon and spent one hour trouble shooting, still no fix.
0
0
Bjfry849
4 Messages
6 months ago
Please note that the trouble is not with ESPN app, but EPSPN app for Firestick.
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Hi there. We understand the importance of having the ability to log in to the ESPN app, and we apologize for any inconvenience. DIRECTV exclusively provides access to the ESPN network, not the app itself. You may need a separate subscription for that. Margie, DIRECTV Community Specialist
0
0
Bjfry849
4 Messages
6 months ago
Does the fact I have two firesticks affect this problem. I have two TVs, each has a firestick. I can sign in fine on one firestick but not the 2nd one to ESPN app for firestick. One firestick works perfectly, no matter which TV but I cannot use a 2nd firestick on another TV. Btw. I've exchanged the firesticks twice, same problem. Maybe I can only login with direct tv with one firestick at a time?
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Hi Bjfry849. ESPN app is s third party app, for any issue with firestick you can go here: Fix Amazon Fire TV upgrade issues | DIRECTV Support for quick fix. Marie, DIRECTV Community Specialist
0
0