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1 Message

Friday, August 2nd, 2024 8:39 PM

ERROR HELP

i cant sign on or register my account .. i get error Misidentity_001 i just got the dish installed . when i try to change my password i tried to login i get a message that im trying to login to att and   im trying to login to directv.. you have your login pages on the same system and they are out of sync . 

Community Support

 • 

254.6K Messages

5 months ago

Hi, @Riddley. We're sorry to hear that you're having login issues. This shouldn't keep happening. Visit: https://www.directv.com/support/article/000093360 for pro tips in fixing your sign in issues. Sophie, DIRECTV Community Specialist


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