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B

New Member

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9 Messages

Wednesday, May 31st, 2023 6:02 PM

Directv.com Not loading!

Issuer:  When going to the DirecTV.com wed site,. I can log in and see the account overview page.  I want to upgrade my package and when I click on manage my package, I get a white page and grey boxes where the selections should be.  I have tried 4 different browsers, my I Phone, my Kindle Fire tablet and the same result.  I have searched and done what other users have suggested, but I cant get to the "Manage Your Package" page.  This is unacceptable!  20 years with this company and they can't get the web site to load properly.  Now I have to either call or chat and get someone I can barley understand.  I am done I think with Direct TV!

ACE - New Member

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5.2K Messages

1 year ago

Unfortunately, being we are customers like you, there isn’t much we can do. You have already performed all that I can suggest. At this point, call directv (number in my greeting below e) and say “upgrade package” to the robot to be sent to an agent who can do this..


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