Directv can't change my service address

I suggest you Try this link below:

Contacts | AT&T (att.com)

What you say is logical. However, why didn’t five different agents know this? Their IT infrastructure, training, and supervision is severely deficient. By the way, I am a Snowbird. Thanks for your comments

Hi @slande333 , we want to help with the change of the service address for your snowbird account.

In order to do so, we need to access into your account. Let's meet in a Direct Message to start working on this. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)

Jessica, DIRECTV Community Specialist

Jessica - I would love to know what you are going to tell the OP if it's not the same as Jupiter's correct answer. 

Well that's an interesting approach for people with more than one service address used only one at a time. Two separate accounts with separate service addresses and the same billing address and one is active while the other is suspended.  Of course that doesn't really fix the problem of using Directv when boating to multiple ports while we are traveling just as it would be a problem for someone traveling in an RV.  I wonder if they have a marine or RV department, which the agents dont know about?

It amazes me that the supervisor didn't have override to change the service address on my account and didn't know that was no longer possible.  Must be very frustrating for the Directv staff as it was for me.

Changing service addresses without officially "moving" has not been possible for quite a while now. Yes, some people have two accounts and then suspend one while using the other. 

Of course that doesn't really fix the problem of using Directv when boating to multiple ports while we are traveling just as it would be a problem for someone traveling in an RV.  I wonder if they have a marine or RV department?

@DIRECTVhelp I tried and after the virtual assistant responded, no one else came on for over an hour.  DO you have a boat, marine or RV department.  Maybe they can fix this.

Talk to signal connect at solid signal https://blog.solidsignal.com/news/is-directv-for-boats-different-from-directv-at-home/

Directv does not install or support directv for boats.

I spoke with Signal Connect which does Directv for boats and they said that yo can only change service address 2x/year per FCC guidelines.  They said the technique of having two accounts won't work unless you have two different sets of equipment since the same equipment can't be on two accounts.  

SO maybe Directv will successfully fill the move order and change my service address, or maybe I give up on local channels.

I believe my service address is an old one causing me to get wrong local channels when I use the app. I moved from TX to NV two years ago 

How can I check this and get it updated if necessary? 

Thanks for the response.

If it's not the service address being wrong, any idea how to fix the wrong channels on the app?

There are posts here that the app uses the wrong zip code/location for local channels,  AFAIK there is no fix yet.