New Member
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3 Messages
Directv app 4.0.32 not showing all channels in Guide
The prior version of the Directv app showed all channels that I subscribed to, using the Guide in the app. After the upgrade I no longer see all the channels that I saw before, prior to installing directv app 4.0.32. In fact, on my wife’s phone that was not upgraded, we still see all the channels. I have an iPhone 12 with IOS 15.5. I have removed and reinstalled the app several times but it does not fix the issue. Please help or tell me a way to get back to the prior version.
rblumstein
New Member
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3 Messages
2 years ago
To add to the above it’s the Directv app 4.0.32 Build 37005
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Just to confirm, have you tried deleting cache of the app?
To better assist you and to take a closer look on this. Please, check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We'll be waiting for you.
Anthony, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
2 years ago
DTV is combining the app for DTV sat with the DTV streaming app so unknown if this is a bug or intended one post here says they lost the RSN feeds.
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Tiger593
ACE - New Member
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1.5K Messages
2 years ago
I copied and pasted this from another forum post that was posted by a DirecTV employee
DIRECTV App Migration
DIRECTV is migrating to a single app!
Starting May 24th, 2022, DIRECTV and DIRECTV STREAM customers will begin to experience a single look to the app downloaded to their compatible smartphone and tablet device(s).
Note: The single app migration will occur for iOS first, starting May 24th. Android will start soon after (coming Jun 1st).
Note: DIRECTV on the Go will still be available during migration, but will eventually sunset
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rblumstein
New Member
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3 Messages
2 years ago
Directv Community Specialist,
it’s not clear to me how to delete the cache on the Directv IOS app. But I’ve uninstalled the app and deleted all data several times and reinstalled it. So I would think anything cached would be gone. Also I cannot find this on the community forum page that I am on: “DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).” Please advise.
thanks
Richard
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crynes22
New Member
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1 Message
2 years ago
I am having this problem now. We just got direct tv last Thursday. I downloaded the app and it's a very limited guide. How do I fix it?
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vhshah6
New Member
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1 Message
2 years ago
Hello, I am having the same issue as above. Only showing 9 channels on the app- most of which I don't recognize. I just got DirecTV satellite.
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Sgriffis
New Member
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2 Messages
2 years ago
I’m having the same problem. Only a few channels showing up on Drectv IPad app. Does anyone have the solution? Uninstalled, refreshed etc.
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Sgriffis
New Member
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2 Messages
2 years ago
Only a few of my channels show up on the IPad app for DIRECTV. I have uninstalled, refreshed, location services are turned on, IPad and app are latest versions.
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