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New Member

Monday, January 4th, 2021 12:51 AM

Direct TV & ATT Account

Hello, so I have both an AT&T account and a Direct TV account under the same email, however, whenever I try to log into my direct tv account it logs me into my AT&T account and cannot manage anything related to direct tv. 

New Member

4 years ago

Greetings! The problem I am having is that the two accounts are under two different account numbers and names but they have the same email address under the account ie; I get emails about account info. and bills from the two different accounts sent to the same email (my apologies I should have included this in the original post), so when I go to manage I only have access to the att service (which is my internet) but not my DirecTV services (my TV) which I was able to do independently of each other last month. 

Tutor

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2 Messages

7 months ago

I know this is an old post, but I have a similar problem today. MyATT account login passes through to an old DirecTV account and no one can unlink it (neither ATT reps or DirecTV reps) Any other thoughts?

(edited)


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