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nedley's profile

Contributor

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6 Messages

Thursday, January 25th, 2024 3:12 PM

Direct bill?

Since I can’t see my direct charges on the ATT site, how am going to be charged?

Ned

ACE - New Member

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5.2K Messages

10 months ago

You should login to directv.com to learn about your bill as well as payment information. If it doesn’t work, please provide the error code/care code. Also, why are you logging in through AT&T, is your DIRECTV service bundled with AT&T services? All DIRECTV accounts should have been migrated to the directv site now for login. If not, you should call DIRECTV (number in my greeting below) and say ‘sign-in help’ to the robot so that you can be sent to an agent that can assist you. 

Contributor

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6 Messages

10 months ago

Yes I was bundled.

Contributor

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6 Messages

10 months ago

When I attempted to go to DIRECTV.  All I get is an error message . Some one at ATT or direct dropped the boat.

Contributor

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6 Messages

10 months ago

Or ball whatever.

ACE - New Member

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5.2K Messages

10 months ago

What error message specifically?

Community Manager

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297 Messages

10 months ago

Let me see if I can grab some support for you to look into your account

Contributor

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6 Messages

10 months ago

All taken care of..  thanks for your time and support.

Ned

Community Support

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254.4K Messages

10 months ago

@nedley, we're sorry to hear that you're unable to see your bill. We're sending you a DM to take a closer look into this together. Luna, DIRECTV Community Specialist.


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