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M

New Member

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7 Messages

Monday, February 28th, 2022 8:45 PM

Contact Corp Offices

well time again for the 6 month pricing game. Another credit bites the dust and the bill is way too much. In the recent past there was a way to contact corporate HQ and ask for the office of the president. People would call back and had authority to do something. Maybe the "NEW Directv" does not understand that. I'm a good searcher but I've run through several numbers that no longer reach HQ in Segundo. The retention supervisor I just spoke with has two numbers, i knew the one was not good, the other number was for out of the country. The emails I found for Bill Morrow have not worked either. Looking for some help. Forgot to mention, the agents tried to help me lower my bill, their solution was to change to a lower plan.

New Member

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42 Messages

3 years ago

Sounds so privileged based on the post itself.

New Member

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7 Messages

3 years ago

Yep, privileged! If that is what you call someone that does not appreciate getting over charged and taken advantage of.  Some people are wimps and take what they are given, that is not me.  Really trying to contact DirecTV Corp offices. Before this recent split it was something that could be done. Appears Mr. Bill Morrow does not want customer contact. At least ATT had Office of the President representatives. Why is Mr. Morrow hiding?

1 Message

1 year ago

Hi,

I am not the kind to expect a discount every time I turn around. I have been paying basically the same as I did back in 2006. But as some person said previously about adjusting my lineup to fit my budget that's exactly what had to do adjust my lineup to fit my budget. I even had to add for extra cost of course HALLMARK MOVIES & MYSTERIES & regular HALLMARK.

In 2006 I had all kinds of channels, LIFE TIME, TNT, TBS UP TV  ETC you get the picture. Now my favorite channels are all gone too channel 12 and FOX TV channel. No other channels  have been added to my lineup even after losing just about every channel I used to enjoy but paying the same amount. The channels I found new I have to sign up for, a fee of course.  I am seriously thinking of going somewhere else. Tired of continuing to loosing channels with no other channels are added to my package.  I've lost at least 10 or more channels that used to be in my lineup over the past 17 years which now are in higher paying packages. I have been a good customer and this is my first time complaining about anything actually but losing my local channels is where I lost it. Too bad when Direct TV does not consider their long time customers which won't be a customer at all shortly. 

ACE - Expert

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20.6K Messages

1 year ago

It is the local channels that mainly drives up the cost to DTV and all other providers so they have to move channels to higher packages and raise the bill.


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