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cincinnati1020's profile

Scholar

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4 Messages

Sunday, April 14th, 2024 8:41 AM

Can't login to my Directv Account. Please help!

I have been trying for hours to get in to my Directv account, but it keeps either saying my credentials are wrong, which they aren't, or redirecting me to ATT.  

I have tried using different device, browsers, app etc, still no luck.

I able to log in to Directv App to watch shows etc, but I need to get in to my actual account (billing).

I have DTV satellite service, which is working fine.

I do have an ATT account (for wireless), and am able to log in fine.  It does not have to same username as my Directv account.

Please help@!

Community Support

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254.4K Messages

7 months ago

Hello, @cincinnati1020. We're sorry you're having trouble signing in with your DIRECTV. You can visit Manage your DIRECTV user ID or password | DIRECTV Customer Service & Support for more helpful steps. To view your bill on the DIRECTV app, go to billing and payments. Need more help, send us a DM. Jessica, DIRECTV Community Specialist


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