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2 Messages

Wednesday, December 6th, 2023 4:42 AM

Can't log into app today, but could yesterday

I didn't change anything and today when trying to use the direct TV app, I was logged out and when I tried logging in I get a care code 200 error.  On two different phones.  

I know that's the right password too and it was fine yesterday. No idea what to do.  Any suggestions?

Community Support

 • 

254.4K Messages

1 year ago

We are sorry you are having error 200 and you can’t log into your account. It can be fixed by following these steps: 

-Check for app updates in your app store. If an update is available, install it and restart your device.
-Check for device software updates and install.
-Close and restart the DIRECTV app.
-Reboot your phone or tablet.
-Uninstall and reinstall the DIRECTV app.

 

We are sending you a Private note to ensure you can use your service without any problem. Maria, DIRECTV Community Specialist


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