6 Messages
cancel automatic pay
Direct Tv or Att the worse customer service. I just finished talking to another one. the username he insisted I had to use Embarq mail... we dont have Embarq mail for over 8 years. Does not exist. We have Gmail... All I want is cancel for GOOD the autopay. Can anyone help??? so tired of this huge companies who dont care or listen to the costumers....hundreds of people are leaving direct tv as their main priority is to get more costumers and ignored the regular and seniors.
francicasi
6 Messages
5 months ago
I just posted something DirectTV/At&t same horrible customer service. These big companies only goal is to get more new subscribers with lies and ignore the regular ones especially the seniors.... Hundreds of people are leaving this company. . We are getting rid of them here an at the mountains. We are the only ones at the mountains sill with the monopoly institution. Can anyone tell me how to cancel for good the automatic pay... the inept i just talked to only gave me lies..... I cant do it.
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francicasi
6 Messages
5 months ago
cant get inside billing payment i already changed my password twice.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Thanks for the quick response @Juniper
Hi @francicasi we're sorry for the experience you've gone through, and we don't want to see you go. Manage your autopay options on this link: Cancel an upcoming auto payment | DIRECTV Support We'll send you a DM so we help you cancel the autopay.
Vince, DIRECTV Community Specialist
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francicasi
6 Messages
5 months ago
If Diecttv/att would let me sign in... they dont. I changed password 3 times then my email they couldn't find it.... doesnt work.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Manage your user ID and password at this link: Manage your DIRECTV user ID or password | DIRECTV Support Also, please check the DM we've sent you to further assist you with your autopay concern.
Vince, DIRECTV Community Specialist
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francicasi
6 Messages
5 months ago
Nothing work.... thanks to all for trying to help:)
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francicasi
6 Messages
5 months ago
nothing work thanks for trying to help. :)
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
We want to help in any way we can. Please check your DM, so we can fix your login issue and cancel your autopay.
Vince, DIRECTV Community Specialist
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