4 Messages
AT&T is terrble.
AT&T was once a very good company that really had gotten bad over the last couple decades. So was DirecTv. A good company with very good customer service.Until AT&T took over.Employees and customers alike saw the terrible results of a Liberal, woke company that just decided which news channels we could watch.No thank you. DirecTv is my only connection to ATT we have left, but not for long. Too many options out there these days to be concerned about loyalty. We've been with Direc for over 20 years ! They have messed up my MLB package every year the last 4 years . What a shame. Another good company ruined.
DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
Hi, there. We appreciate your loyalty for over 20 years and apologize for the inconvenience this has caused you. Integrity is essential to us, and we seek to deliver unparalleled entertainment experiences where, when, and how people want them. Please send us a message and Let's turn your experience around. Kiarha, DIRECTV Community Specialist
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Stljeff
4 Messages
10 months ago
I am a loyal DirecTv customer for over 20 years. I don't know what else I can say. I mentioned we are not happy when a news channel we had enjoyed was just dropped because of political views. It was not about money as ATT reported.The dropped channel received much less than other " news" channels.I don't want anyone to decide what we watch. As for the current dispute, all prices go up as you have pointed out.As customers we may never be informed about the issues at hand . Survival is one thing. Greed is another.
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DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
Hello. We at DIRECTV highly value our loyal customers, just like you. Right now, we are still at the negotiation table with TEGNA to restore your local channels as soon as possible without any unreasonable price increase. Please send us a DM, and we will look into the best saving options available for you. We appreciate your patience and understanding during this ongoing negotiation. Kharl, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
10 months ago
AT&T sold off 30% of DTV and the new partner is handling the day to day operations.
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