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2 Messages

Tuesday, September 19th, 2023 9:25 PM

Account not in my name

Someone set up a DircectTV account using my Social Security number, but an old address and a misspelled last name.  I found the account is now cancelled, but owes $650.  I never signed up for this account, DirectTV never verified proper identification.  How can I get it removed, so it does not go to collections

2 Messages

1 year ago

Thanks - I started the process, but I have to go to the Police Department and fill out a Police Report, for Direct TV to even investigate.  Seems crazy - they are the ones that allowed an account to be opened without any verification of ID.  Even the last name was spelled wrong!  Now the burden of proof is with me, not them.....


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