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New Member

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2 Messages

Friday, December 23rd, 2022 4:16 AM

14-718 Error after Receiver Reboot

My receiver told me to reboot when starting up then I get the 14-718 error message.  I am mostly deaf and cannot go through phone customer assistance

ACE - Expert

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20.6K Messages

2 years ago

Error code 14 means the hard drive is failing/failed, you need to call DTV to replace it.  DTV has a TTY number or maybe chat if it is available but it is known to be unreliable.  You could try adding someone to your account to speak for you.

ACE - Sage

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46.1K Messages

2 years ago

Hearing-Impaired Customers

1-800-779-4388 (compatible TTY equipment required)
If you use a Telecommunication Relay Service (TRS), call 1-800-531-5000


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