1 Message
U-verse is not available at this time Error message
I am getting a”U-verse not available at this time. Please try again later.” Restart Receiver. I have restarted a ad and reset my router several times and reset my DVR several times over the last 2 hours. Will I ever get my U-verse back again?
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28.3K Messages
11 months ago
Dallas is back, baby! 🎉🍾🎉🍾
Reboot your DVR & each receiver.
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pikabelle
4 Messages
1 year ago
I think this is U-verse's issue. I'm having problems with my DVR playing back and my parents are too and they're in a different household. Not happy with AT&T right now :(
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pikabelle
4 Messages
1 year ago
I think this is U-verse's issue. I'm having problems with my DVR playing back and my parents are too and they're in a different household. Not happy with AT&T right now :(
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pikabelle
4 Messages
1 year ago
I think this is U-verse's issue. I'm having problems with my DVR playing back and my parents are too and they're in a different household. Not happy with AT&T right now :(
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jma1969a
Teacher
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21 Messages
1 year ago
I am having the same issue. I called to try and speak to an agent, and the automated message said the wait time for speaking to a person is between 7 and 10 hours. (Edited per community guidelines)??
Tried to use chat through myatt. The chat session said "please wait your session is in line". After waiting in chat for about 20 minutes the screen suddenly said there were "technical difficulties" and no chat available.
How do I speak to someone?
(edited)
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Another UverseTV user here with issues. Everything was OK until about 8:45pm CST. Internet & VOIP is fine.
FYI: I’m in the Dallas market.
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ifonly01
Teacher
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39 Messages
1 year ago
I am having the same issue in suburb of Chicago. They wouldn't even let me wait on hold. My options were to ask for a call back and some unknown hour, or to hang up.
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DIRECTVhelp
Community Support
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254.6K Messages
1 year ago
Hi @Pikabelle,
We understand your concern regarding U-Verse. We are here to help get your DVR back up to par.
To begin with, we recommend that you reset your gateway, because this will refresh the network and the equipment. This will help clear up the pixilation on the DVR.
If the issue still persist, we'd recommend that you use our Troubleshoot and resolve tool to scan your network for issues where you can Sign in for faster troubleshooting and diagnostics, customized solutions and updates on issues in your area.
Let us know if this helps.
Thank you,
Sarah
AT&T Community&Forums Specialist
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Downdetector.com is reporting widespread outages.
(edited)
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riposte
Visitor
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4 Messages
1 year ago
Having the same issue here in Fort Worth. U-verse TV is out, with the unavailable message, only offering a restart (which doesn't work). VOIP and internet are fine, so it appears to be a problem with the U-verse connectivity only.
I've restarted my gateway, WAP, DVR and receivers multiple times, following steps from other forum posts... all to no avail.
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Juniper
ACE - Expert
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22.6K Messages
1 year ago
@pikabelle
Regardless who's issue it is, no need to spam the same post in multiple threads as that goes against the forum guidelines.
But hope they get this fixed soon since it appears to be a known issue that started recently.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
@Juniper It’s times like this that the ability to merge threads would come in handy. 😜😜😜
(edited)
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darreguin007
2 Messages
1 year ago
I have this same error message. Looking at Downdetector it appears to be a larger issue with U-Verse. My internet is fine.
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Lamf77
Teacher
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10 Messages
1 year ago
Nice when you use the AT&T site, it says everything is fine.
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Nds3026
1 Message
1 year ago
I am getting a”U-verse not available at this time. Please try again later.”
(edited)
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