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1 Message

Sunday, March 31st, 2024 4:28 PM

Your TV subscription does not include this channel. Please contact your TV Provider about upgrading your service to get access.

Community Support

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255.1K Messages

1 year ago

Hi @Xarago3596. We're sorry if you're unable to stream your content on the website. The content you see and what's available may vary depending on several factors. Visit TVPromise.com to check for local channel negotiations affecting your access to NBC.com. We're also sending you a DM to investigate further. Marie, DIRECTV Community Specialist

ACE - Professor

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2K Messages

1 year ago

If your current Programming package does not include those Channels -that why you are getting that message.

ACE - Expert

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23K Messages

1 year ago

If your local affiliate for NBC is going through carriage negotiations where they have pulled the feed from DirecTV, then you cannot watch it on their website either. You are logging in with your DirecTV credentials after all so the NBC affiliate knows you are one they do not allow to watch right now.

To be sure if you are affected you can check DirecTV's official page for looking up carriage disputes. https://www.directv.com/tvpromise/ 

(edited)


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