Teacher
•
12 Messages
Your account is only authorized for o locations
Keep getting a message saying "Your account is only
authorized for 0 locations. You must remove 2 locations
from the list below.
LR
MB
Also getting a message "Error 761".
It shows my Server ID number
DIRECTVhelp
Community Support
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254.4K Messages
4 years ago
Good Morning @Biff54,
It sounds like a refresh of the DIRECTV service is what is needed to get access back to your genie mini locations. Here are some steps to try:
If you are still missing that movie content, restart the DIRECTV receiver.
Here is a great article loaded with information on how to quickly resolve service issues.
Please let us know if this helps.
MikeB, AT&T Community Specialist
1
Biff54
Teacher
•
12 Messages
4 years ago
Message this morning say: Reminder To Accept A Solution on your post... Problem is, I can't find the option to choose as solution. I know how, it's just not there.
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Clod23
Contributor
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4 Messages
3 months ago
My Genie client has started doing this monthly. This works for me:
1) press the red reset button on the Genie
2) after the Genie completes the reset, press the red reset button on the receiver. After the reset is complete, the message '0 locations authorized' appears. Wait a minute and the system will return to normal.
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