Why was my recording canceled by LIV? What does that mean

Hi @Scharfm. We're sorry to hear that your recording was canceled. We understand how inconvenient it is to miss your game. Can you tell us what type of service you have? Is it Satellite or Streaming?

Carryl, DIRECTV Community Specialist

Each box in your system can have a name set so you can identify which is which. Most likely "LIV" refers to Living Room.

If the box that canceled the recording is not the one that was doing the recording, than I would go into your Whole Home settings and change "Allow Remote Deletion" to "OFF" so that no other boxes can remote delete another's recordings. Be aware that all Clients (Mini Genie, Gemini, RVU/DirecTV Ready TV) can still affect the main Genie as they are extensions of it.

My service is satellite, not streaming. 

Thank you for sharing that information. We have a technical team on standby ready to help. Please send us the phone number associated with your account and/or the best number to reach you in a DM/PM.

Carryl, DIRECTV Community Specialist

Someone in the living room (liv) canceled the recording 

Sorry no one did. My wife would never cancel a Bulls game. 

Hi, @Scharfm. We'll send you a DM, so we can further assist. Rhyan, DIRECTV Community Specialist

Thank you. I will respond later this morning. 

Sure. Reply to us in a DM anytime.

Carryl, DIRECTV Community Specialist

For some reason the DirecTV box named "LIV" cancelled that recording. That's what the message means. 

Whether it was directly by a user (on purpose or accidental), a system glitch, or possible tuner conflict, all we can say for certain is the box labeled "LIV" (most likely for Living Room) is where the change happened.

All you can do is make sure remote deletion is off so that only the box the recoding happens on can make the change. As mentioned if you have a Genie setup, then Clients always have access (think of it like multiple TVs on the same box).

Thank you.  I'll verify that. Where do I find "remote deletion" in menu?

Menu > Settings & Help > Settings > Whole Home

(path may be slightly different with the new GUI. I'm not at my box to verify)

Sorry. Not there. I’d attach a screenshot if I knew how to do that. 

I have software 0x1b18 updated 10/18