Why was my recording canceled by LIV? What does that mean

Hi @Scharfm. We're sorry to hear that your recording was canceled. We understand how inconvenient it is to miss your game. Can you tell us what type of service you have? Is it Satellite or Streaming?

Carryl, DIRECTV Community Specialist

My service is satellite, not streaming. 

Thank you for sharing that information. We have a technical team on standby ready to help. Please send us the phone number associated with your account and/or the best number to reach you in a DM/PM.

Carryl, DIRECTV Community Specialist

Someone in the living room (liv) canceled the recording 

Sorry no one did. My wife would never cancel a Bulls game. 

Hi, @Scharfm. We'll send you a DM, so we can further assist. Rhyan, DIRECTV Community Specialist

Thank you. I will respond later this morning. 

Sure. Reply to us in a DM anytime.

Carryl, DIRECTV Community Specialist

For some reason the DirecTV box named "LIV" cancelled that recording. That's what the message means. 

Thank you.  I'll verify that. Where do I find "remote deletion" in menu?

Sorry. Not there. I’d attach a screenshot if I knew how to do that. 

I have software 0x1b18 updated 10/18

What DirecTV DVR/Receiver model numbers?