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1 Message

Sunday, January 7th, 2024 2:34 AM

Why does my live TV get stuck on pause

Watching live TV. The TV stops. Sometimes I can double down and go back to original show and it will work. Other times it doesn't 

Community Support

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254.4K Messages

10 months ago

Hi there. We are sorry to know that you are experiencing picture issues. At the following link you'll find some troubleshooting steps for this issue: https://www.directv.com/support/article/000093281. However, we'll be reaching out to you to make sure that you get helped. Luisa, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

10 months ago

Do you have DIRECTV STREAM or DIRECTV SATELLITE service? Does this happen on one channel or several/all channels? Are you having this issue on other Receivers? Please list all receiver models (or streaming devices if you have DIRECTV STREAM)


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