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3 Messages

Friday, March 22nd, 2024 6:18 PM

Watching the listings in "My Library" from a PC as Satellite Customer

Responses seem very convoluted.  I am a satellite customer (with in home DVR) who can view recordings from my library on my phone via the app.  I can't access "My Library" when I login from my PC.  I do not wish to purchase any add-ons. I simply want to know whether or not viewing these titles that are recorded on my home DVR, is supported via Laptop or PC.

ACE - Expert

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6.2K Messages

8 months ago

Moving to satellite forum.

Community Support

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254.4K Messages

8 months ago

Hi, CShep. Thanks for bringing this up. When you tried to access it on your PC, did you receive an error code or message? Roland, DIRECTV Community Specialist

3 Messages

8 months ago

There was no error code:

I

There seems to be no way to get beyond this screen.  I read somewhere that this function is not supported.  I simply wish to start with whether that is true.  Does anyone out there watch their home-DVR- recorded programs on a laptop or PC?

The 'pull down to refresh' doesn't work either.  It's not the browser...

ACE - Expert

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20.6K Messages

8 months ago

DTV dropped support for streaming from the DVR to PC/laptops long ago. However the new app may do it if they ever upgrade it to stream from the DVR.

Community Support

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254.4K Messages

8 months ago

Hi, shannon02. Thanks for the quick response.
 
Cshep, no recordings for Satellite customers are copied to the local hard drive. They'll be able to see recordings, but only those that can be streamed via Laptop/PC. Roland, DIRECTV Community Specialist

 

Community Support

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254.4K Messages

8 months ago

Yes, CShep. Recording features differ and can be accessed through the DIRECTV mobile app or home DVR devices on the DIRECTV satellite. Roland, DIRECTV Community Specialist


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