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QABDJTV's profile

Contributor

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23 Messages

Monday, September 2nd, 2024 1:32 PM

Want to disconnect service now that ESPN, Disney and ABC are gone.

Want to disconnect service now that ESPN, Disney and ABC are gone.

I am unable to get anyone on the phone or online to speak with directly about this. DirecTV has gone straight down the tubes and continues to hemorrhage customers every quarter to the tune of hundreds of thousands.

There are better services for MUCH less money.

Accepted Solution

ACE - Expert

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20.6K Messages

2 months ago

Just want to cancel?

  • We’re happy to help you with a quick personalized cancellation. call 866.232.3491.

is what that page says.  Only DTV via internet AKA DTV steaming can be cancel online.

Accepted Solution

ACE - Expert

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6.2K Messages

2 months ago

Not going to happen. I believe this contract dispute is in for the long haul. Both want to make a point for the future.

ACE - Expert

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6.2K Messages

2 months ago

Go to "tvpromise.com" to get a $20/month discount until the dispute gets settled.

Contributor

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23 Messages

2 months ago

Doesn't work.

ACE - Expert

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6.2K Messages

2 months ago

Does for me and others. What do you mean it does not work?

ACE - Expert

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6.2K Messages

2 months ago

Contributor

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23 Messages

2 months ago

That website is just the redirect for tvpromise.com

I put in my zipcode and service and it does nothing. Search button grays out and that's it.

ACE - Expert

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6.2K Messages

2 months ago

Works fine for me and others. You must have some blocker, extension, etc causing the issue. Just tried again - working (just will not let me submit because I already have).

ACE - Expert

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20.6K Messages

2 months ago

You have to call DTV to cancel your service.  DTV no longer prorates the final bill so you pay for and receive service until the end of your billing cycle.

Contributor

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23 Messages

2 months ago

https://www.directv.com/customer/cancel-help

Community Support

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254.4K Messages

2 months ago

Hi there. We don't want you to go, and we apologize for your experience. DIRECTV is actively working with Disney to renew its channels while also giving customers more flexibility and control over the channels they watch and the price they pay. DIRECTV appreciates your patience and regrets any temporary inconvenience. Arlyn, DIRECTV Community Specialist

10 Messages

2 months ago

ABC is gone? I have to look. I didn’t know that. 

10 Messages

2 months ago

I can’t edit my post for some reason. I have ABC and my zipcode is 40203.

3 Messages

2 months ago

How long will it be before ABC/Disney/ESPN is available? I don’t want to stream it later, that’s why I have a TV!! I’m in Chicago and you’re not the only provider here!

Note: This comment was created from a merged conversation originally titled No ABC

Contributor

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23 Messages

2 months ago

Want to disconnect service now that ESPN, Disney and ABC are gone.

I am unable to get anyone on the phone or online to speak with directly about this. DirecTV has gone straight down the tubes and continues to hemorrhage customers every quarter to the tune of hundreds of thousands.

There are better services for MUCH less money.

Note: This comment was created from a merged conversation originally titled Want to disconnect service now that ESPN, Disney and ABC are gone.

ACE - Sage

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46.1K Messages

I think this only affects ABC-owned affiliate stations, not all of ABC. The lose of ESPN will impact folks the most. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

5 Messages

ABC, out... ESPN, off the air... what a bunch of crap... we pay through the nose for this stuff and suddenly, as you set down to watch Sunday night game, "no access"... contract negotiations... See UTUBE as alternate to stupid DirectTV (why did I leave Xfinity... why!!)....

4 Messages

Any estimate on how long ESPN channels will be shut down? Customer for 29 years and the one thing I watch religiously is the US Open and all I get is a rude message about Disney Negotiations.

Note: This comment was created from a merged conversation originally titled Disney Negotiations

ACE - Expert

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20.6K Messages

All TV providers have this problem so changing is a short term solution.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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20.6K Messages

This is why you are paying through the nose, the content providers and local channels want more money when their contacts expire with the TV providers.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.


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