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1 Message

Monday, January 6th, 2025 8:40 AM

tv won't stay on

I changed out my tv and hooked up to HDMI 1, then HDMI 2.  the tv comes on for a few seconds then shuts off. both the TV and the Cable box are both on.  how do I get it to stay on?

ACE - Expert

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21.1K Messages

3 months ago

Sounds like a TV problem, do you have anything else you can plug into the TV without DTV connected?

Community Support

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255K Messages

3 months ago

Hi @sjbsjj. When the TV goes out, it is often due to cable issues. Please try replacing the HDMI cable. If the issue persists, please let us know. Christian, DIRECTV Community Specialist

ACE - Professor

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2.3K Messages

3 months ago

Are you selecting the correct input on the tv?


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