DIRECTV Community Forums

Tv suddenly has no signal

My primary TV works fine. My secondary TV has a “No Signal” message. Nothing has changed except that the TV suddenly does not have a signal. I have tried rebooting the secondary box and it does not help. I cannot speak to a live support person because the computer keeps hanging up on me.

Responses

nabukl

ACE - Professor

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2.3K Messages

4 years ago

Put the tv on The correct input, a simple "no signal" message is a TV issue NOT a DirecTV error message.

6

0

X

X145Who

New Member

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4 Messages

That is correct. What the TV is not getting a signal from is the Direct TV box. I need to know how to make the box do its job. The TV only has one input. It has been working until now. Nothing has physically changed with the set up. Why is the Direct TV box not sending a signal to my TV?

4 years ago

0

Constructive

Employee

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34K Messages

Toggle through the tv inputs. If it has only 1 input then most likely it’s on the tuner and not auxiliary input. Regardless it’s a tv issue not a direct tv issue

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4 years ago

0

X

X145Who

New Member

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4 Messages

I was finally able to speak to a person at customer support. After troubleshooting for 35 minutes they determined that the Direct TV box was defective and scheduled a tech to come out and replace it. Thank you to everyone who tried to help.

4 years ago

0

X

X145Who

New Member

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4 Messages

The TV is an LG, it is a year old. According to the tech the HDMI port on the Direct TV Mini box, Model C41-100 was not working. The tech removed the HDMI cable and replaced it with a component video cable. The television is now working.

4 years ago

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TexasBrit

ACE - Expert

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14.1K Messages

sorry, does not make sense. The HDMI cable and the component cable use different inputs on the TV so obviously it does have more than one input.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

4 years ago

0

L

lperk

1 Message

1 year ago

fire tv get no signal issue with HDMI2, bought new tv, bought new HDMI cables, new direct tv receiver. switched cables from HDMI2 to HDMI1 still no signal, reset remote, no signal any ideas?

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Tv suddenly has no signal

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