New Member
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1 Message
TV Show Banner at Bottom of Screen
There is always a banner at bottom of my screen on DirectTV that says return to live tv and shows PAW Patrol description and says Watch Now or Cancel. But I am unable to get to those options to clear the banner. How do I remove it?
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hello @mfriar, let's work to find out what is causing this.
To get started, we need to confirm:
Is this happening on all your receivers?
Also, have you tried to restart the main receiver?
Please let us know along with a picture what you are getting on the screen, we'll carry on.
Manuela, DIRECTV Community Specialist
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mill1tl
New Member
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3 Messages
2 years ago
I am having the same issue. The only resolution is to reboot my directv stream box. Then, after all day or so it does it again. Help.
(edited)
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shannon02
ACE - Expert
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20.6K Messages
2 years ago
This is the DTV sat forum try the streaming forum.
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kristenlodge50
New Member
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1 Message
2 years ago
I'm getting the same thing all of a sudden. How do I remove it? Thank you.
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
@kristenlodge50
Do you have DirecTV Satellite or DirecTV Stream service?
This is the Satellite Forum.
What DVR/Receiver or Streaming device are you using?
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Cleake
1 Message
8 months ago
Ours is doing it too all of a sudden. We only have one tv. Any suggestions on how to get it removed?
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litzdog911
ACE - Sage
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46.1K Messages
8 months ago
Please answer the questions in the previous posts
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jonnylaviva
2 Messages
8 months ago
@Cleake Have you tried restarting your receiver? It usually resolves minor glitches.
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