1 Message
tried to delete a recording, it says someone in another state is watching
After watching I recorded show. I tried to delete it, but it says I am unable to because someone in Florida is watching it. I am in Connecticut. This has happened several times and when I go back later, I am able to delete it. Does someone else have access to my account?
DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
Thank you for reaching out. Does someone have access to your user ID and password in another location? I recommend changing your login credentials. To reset, go here https://www.directv.com/support/article/000093360 Please let me know if this helps.
Aljoy, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.1K Messages
10 months ago
I doubt they're in a different state. That message typically refers to the names of your DirecTV boxes. Perhaps one of them is named "Florida"?
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nabukl
ACE - Professor
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2.3K Messages
10 months ago
I agree with @litzdog911 someone named a receiver "florida" as in a Florida room.
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