Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

M

1 Message

Friday, April 5th, 2024 9:13 PM

Time is wrong on my guide

We had a power outage yesterday for a few minutes and one of my TV's program guide time and actual programing is off/wrong, showing like 11 pm time and its really around 2 pm local time. Also can't choose any channels from the guide to watch, wrong programs, wrong times, channel won't show up at all- Blank, and the same error message comes up.

 

Error message: We are aware of this issue and are working to resolve it. 

 

How do I fix?

ACE - Expert

 • 

20.6K Messages

7 months ago

Try a red button reset.  It is possible that the guide data was dumped and it will take 24-48 hours for it to rebuild, previously setup recording should record while it rebuilds.


NEED HELP?