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1 Message

Sunday, October 29th, 2023 3:09 PM

the number buttons will not work and there is a saying always on my TV "cannot fast forward"

My direct TV remote buttons will not work, the channel up and down does work.  As soon as you turn the TV on there is an error message "cannot fast forward" this does not go away.

Community Support

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254.4K Messages

1 year ago

Hi @peterjt, we're sorry to hear your DIRECTV remote control isn't working properly. You can learn how to fix it here: https://www.directv.com/support/article/000092831 We'll send you a DM to investigate further. We're ready to assist you right away. Gabriela, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

1 year ago

DirecTV DVR/Receiver model number?

Remote control model number?

Have you tried resetting the DVR/Receiver?


NEED HELP?