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J

1 Message

Sunday, August 13th, 2023 5:37 PM

Subtitles

The subtitles skip or only display every other sentence, I know the answer ( Restart and miss 15-20 minutes of whatever game I gave recording or shows that are recording) my question is how do I fix this not put a poorly constructed bandaid on it? I'm a very long time customer but only for about 10 more minutes, FuboTv here I come. 

Community Support

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254.4K Messages

1 year ago

Hi @JustinB3, we're sorry to hear that you're experiencing issues with the subtitles skipping or only displaying other sentences, we know you could miss out important content. We'll send you a private note to perform some troubleshooting steps together. We'd be happy to help. Gabriela, DIRECTV Community Specialist


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